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Medical Management Update May 2019ONNECTIONAsthma McLaren Health Plan has identified over 40,000 members with asthma in our asthma disease management program. Through phone calls and direct mailings,
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What is customer service support?
Customer service support is a service provided to customers to assist them with their inquiries, issues, or concerns regarding a product or service.
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Companies or businesses that provide products or services to customers are required to file customer service support.
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Customer service support can be filled out by providing all necessary information about the customer inquiry or concern, documenting the resolution process, and ensuring customer satisfaction.
What is the purpose of customer service support?
The purpose of customer service support is to address and resolve customer inquiries, issues, or concerns in a timely and efficient manner to ensure customer satisfaction and loyalty.
What information must be reported on customer service support?
The information reported on customer service support typically includes the customer's inquiry or concern, the resolution process, any follow-up actions taken, and customer feedback.
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