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Copyright 2005 by The MASTER Teacher, Inc. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
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01
Gather all necessary information about the customer before beginning the interaction.
02
Listen actively to the customer's concerns and address them in a timely manner.
03
Be polite and courteous at all times, even if the customer is upset or frustrated.
04
Provide accurate and helpful information to the customer to resolve their issue or answer their questions.
05
Follow up with the customer to ensure that they are satisfied with the service provided.

Who needs school customer service?

01
Parents looking to enroll their children in the school
02
Students who may have questions or concerns about classes or activities
03
Teachers and staff who need support or assistance with administrative tasks
04
Alumni who want to reconnect with the school community
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School customer service refers to the interactions and support provided by educational institutions to students, parents, and members of the community.
School administrators or staff members responsible for handling customer inquiries and support are required to file school customer service reports.
School customer service reports can be filled out by documenting interactions with customers, feedback received, and resolutions provided in a standardized form or system.
The purpose of school customer service is to ensure that students, parents, and the community receive timely and effective support, resulting in a positive experience with the educational institution.
Information reported on school customer service may include the number of inquiries received, types of issues raised, response times, and customer satisfaction ratings.
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