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MAROON ELECTRICITY COMPANY (SAC)Three years Falloff Contract for Annual operations and maintenance of SUMO generator J110 KVANIZWA2S and DMO 33 AVA Generator for Head office (B)Request for Quotation
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Gather all necessary information about the product or service that the customer is inquiring about.
02
Determine the appropriate process for addressing the customer's issue, whether it be a repair, replacement, or refund.
03
Provide clear and concise communication with the customer throughout the entire after-sales process.
04
Keep detailed records of all interactions and resolutions with customers for future reference.
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Follow up with the customer to ensure satisfaction and address any additional concerns they may have.

Who needs technical after-sales department?

01
Companies that provide technical products or services.
02
Customers who have purchased technical products and require assistance with installation, troubleshooting, or repairs.
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The purpose of the technical after-sales department is to ensure customer satisfaction and provide support to customers who may encounter problems with the product or service.
The technical after-sales department must include information on the product or service, contact information for customer support, instructions for filing a warranty claim, and any known issues or defects.
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