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MUNICIPAL COUNCIL OF MANZINISOURCES OF SUPPLIES 2022/2023TENDER NO 17: ICT SUPPORT SERVICES, OFFICE EQUIPMENT, COMPUTER HARDWARE & SOFTWARE ACCESSORIES 1MUNICIPAL COUNCIL OF MANCINI TENDER NO: 17:ICT
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01
Identify the type of support needed (remote, onsite, specific software/hardware support)
02
Research and select a reputable managed IT service provider
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Discuss and agree upon service level agreements (SLAs) and pricing
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Provide the provider with necessary access credentials and information
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Regularly communicate and provide feedback to ensure quality service

Who needs managed it support services?

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Small to medium-sized businesses without an in-house IT department
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Companies looking to reduce IT costs and improve efficiency
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Businesses that need 24/7 IT support and monitoring
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Organizations that want to focus on core business activities and leave IT management to experts
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Managed IT support services involve outsourcing the management and maintenance of a company's IT infrastructure to a third-party provider.
Businesses or organizations that utilize managed IT support services are required to file for these services.
Managed IT support services can be filled out by providing information about the IT infrastructure, services required, and desired outcomes.
The purpose of managed IT support services is to ensure proper management and maintenance of a company's IT infrastructure, leading to increased efficiency and productivity.
Information such as IT infrastructure details, services requested, and maintenance schedules must be reported on managed IT support services.
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