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CROSS-CULTURAL
COMPETENCE
A Field Guide for Developing
Global Leaders and Managers
SIMON L. DYLAN
KRISTINE MARIN KAWAMURAInstructor ResourcesContentsInstructor Resources1Chapter 2
Appendix 2.1: Workshop
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How to fill out cross cultural competence
How to fill out cross cultural competence
01
Research and understand the culture you will be interacting with.
02
Be aware of your own cultural biases and assumptions.
03
Practice active listening and observe non-verbal cues.
04
Adapt your communication style to be respectful of different cultural norms.
05
Show empathy and a willingness to learn from others.
Who needs cross cultural competence?
01
Individuals working in a diverse workplace or with a diverse client base.
02
International business professionals and expatriates.
03
Government officials and diplomats.
04
Educators and students studying abroad.
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Healthcare providers serving multicultural communities.
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What is cross cultural competence?
Cross cultural competence refers to the ability to effectively interact with people from different cultures, understand their perspectives, and adapt to their customs and behaviors.
Who is required to file cross cultural competence?
Individuals working in diverse or multicultural environments, such as international organizations, companies with global operations, or educational institutions with a diverse student body, may need to develop cross cultural competence.
How to fill out cross cultural competence?
To fill out cross cultural competence, individuals can undergo cross cultural training, participate in cultural exchange programs, study different cultures, and practice effective communication skills.
What is the purpose of cross cultural competence?
The purpose of cross cultural competence is to promote effective communication, mutual understanding, and cooperation between people from different cultural backgrounds.
What information must be reported on cross cultural competence?
Information on cultural awareness, cultural sensitivity, communication skills, intercultural competency, and experiences in multicultural settings may be reported on cross cultural competence.
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