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CREDIT CARD DISPUTE IMPORTANT: Please submit this form via email with complete information and document(s) using your email address on record at this email address: document_creditcards@chinabank.ph
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How to fill out cardholder dispute form

How to fill out cardholder dispute form
01
Obtain a copy of the cardholder dispute form from your credit card issuer.
02
Fill in your personal information such as name, address, contact number, and account number.
03
Provide details of the disputed transaction including the date, amount, and merchant name.
04
Describe the reason for the dispute and provide any supporting documentation such as receipts or communication with the merchant.
05
Sign and date the form before submitting it to your credit card issuer.
Who needs cardholder dispute form?
01
Anyone who has experienced unauthorized charges on their credit card.
02
Individuals who have been charged incorrectly for a purchase.
03
Customers who did not receive the goods or services they paid for.
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What is cardholder dispute form?
The cardholder dispute form is a document that allows cardholders to report unauthorized transactions or disputes regarding their credit or debit card account.
Who is required to file cardholder dispute form?
Any cardholder who notices unauthorized transactions or disputes on their credit or debit card account is required to file a cardholder dispute form.
How to fill out cardholder dispute form?
Cardholders can fill out the dispute form by providing details of the transaction in question, including the date, amount, merchant name, and reason for disputing the charge.
What is the purpose of cardholder dispute form?
The purpose of the cardholder dispute form is to investigate and resolve any unauthorized transactions or billing errors on a cardholder's account.
What information must be reported on cardholder dispute form?
The cardholder dispute form typically requires information such as the cardholder's name, account number, transaction details, reason for disputing the charge, and any supporting documentation.
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