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MURRAY STATE UNIVERSITY
REFUND POLICIES and PROCEDURES
Effective Fall 2004POLICIES
The following policy is divided into two sections: Student Refunds and MSU Marketplace Refunds. The student
section
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What is refund policies and procedures?
Refund policies and procedures outline the rules and processes for issuing refunds to customers.
Who is required to file refund policies and procedures?
All businesses that offer products or services with a refund policy are required to have and provide refund policies and procedures.
How to fill out refund policies and procedures?
To fill out refund policies and procedures, businesses should clearly detail the conditions under which refunds will be issued, the process for requesting a refund, and any deadlines or limitations.
What is the purpose of refund policies and procedures?
The purpose of refund policies and procedures is to ensure consistency and fairness in handling refund requests, protect the business from fraudulent claims, and provide transparency to customers.
What information must be reported on refund policies and procedures?
Refund policies and procedures should include details such as the criteria for eligibility, the timeline for refunds, any fees or charges involved, and the method of refund (e.g., store credit, original payment method).
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