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Ratified May 2021COMPLAINTS POLICY AND PROCEDURE Scope This Complaints Policy is based on the principle that concerns expressed by a pupil, parent or any other individual or organization should be
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How to fill out student concerns and complaints

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How to fill out student concerns and complaints

01
Gather information on the student's concern or complaint.
02
Provide the student with the necessary forms or documents to fill out.
03
Ensure the student fills out all required sections completely and accurately.
04
Review the completed form to ensure all necessary information is included.
05
Follow up with the student to address any additional questions or concerns.

Who needs student concerns and complaints?

01
School administrators and staff
02
Parents or guardians
03
Student advocacy groups
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Student concerns and complaints refer to issues or problems raised by students regarding their education, campus environment, or any aspect of their academic experience.
Any student who has a concern or complaint regarding their education or campus experience is required to file a student concerns and complaints.
Students can fill out student concerns and complaints forms provided by their educational institution, or they can submit their concerns in writing or through an online platform.
The purpose of student concerns and complaints is to address issues or problems faced by students, improve the overall student experience, and ensure a safe and fair learning environment.
Student concerns and complaints should include details of the issue, any relevant documentation or evidence, and contact information for the student filing the complaint.
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