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Western Division Federal Credit Union 6750 Main Street Williamsville, NY 14221 pH: (716) 6329328 Fax: (716) 6321383 www.westerndivision.orgDEBIT/CREDIT CARD DISPUTE PLEASE READ PRIOR TO SUBMITTING
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How to fill out debitcredit card dispute please

01
Contact your credit card company: Call the customer service number on the back of your card to report the unauthorized charge or dispute.
02
Provide details: Explain the situation and provide any relevant information such as transaction date, amount, and merchant name.
03
Submit documentation: Your credit card company may ask for supporting documentation like receipts, screenshots, or emails to support your dispute.
04
Follow up: Stay in touch with your credit card company to track the progress of your dispute and provide any additional information if needed.
05
Wait for resolution: Your credit card company will investigate the dispute and inform you of their decision, which may include a temporary credit while they investigate further.

Who needs debitcredit card dispute please?

01
Anyone who has identified unauthorized charges on their debit or credit card statements.
02
Individuals who have been charged for goods or services that were not received or were not as described.
03
People who have fallen victim to credit card fraud or identity theft.
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A debit/credit card dispute is a formal complaint filed by a cardholder with their bank or card issuer regarding unauthorized transactions or merchant issues such as incorrect charges, non-receipt of goods, or services not rendered.
The cardholder, who has experienced an unauthorized transaction or issue with a merchant, is required to file a debit/credit card dispute.
To fill out a debit/credit card dispute, gather necessary documentation, contact your bank or card issuer to obtain the dispute form, and provide detailed information about the transaction in question, including dates, amounts, and descriptions of the issue.
The purpose of a debit/credit card dispute is to resolve discrepancies between cardholders and merchants, ensuring consumers are not charged for unauthorized transactions and receive proper reimbursement for any legitimate disputes.
The information that must be reported includes the cardholder's account details, the transaction date and amount, the merchant's name, a description of the dispute, and any supporting documentation.
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