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Report On Banking Services and Customer Behavior Analysis of Again Bank Lady Sumatra Biswas 17104096An internship report submitted to the BRAD Business School (BBS) in partial fulfillment of the requirements
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A report on e-banking services is a formal document that outlines the performance, efficiency, compliance, and risks associated with electronic banking services provided by financial institutions.
Financial institutions and banks offering e-banking services are required to file a report on e-banking services.
To fill out the report on e-banking services, institutions need to gather relevant data on their e-banking operations, including transaction volumes, customer feedback, and compliance checks, and then input this data into the prescribed reporting format.
The purpose of the report on e-banking services is to assess the effectiveness of electronic banking, ensure compliance with regulations, identify risks, and enhance the overall customer experience.
The report must include information such as transaction statistics, service uptime, security incidents, customer complaints, regulatory compliance status, and any improvements or changes made.
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