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GRIEVANCE (RESOLUTION OF) POLICY AND PROCEDURE Author: Version: Latest version issued on: Review date: Consultation process: Ratified by: Target audience: Distribution:HR Directorate Version 5 4 May
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How to fill out grievance resolution of policy

01
Read the policy thoroughly to understand the grievance resolution process
02
Identify the specific grievance you want to address and gather relevant evidence
03
Contact the appropriate person or department responsible for handling grievances
04
Fill out the grievance resolution form with detailed information about the grievance
05
Submit the form along with any supporting documents or evidence
06
Follow up with the grievance resolution process and provide any additional information if requested
07
Review the final resolution provided and if necessary, appeal the decision

Who needs grievance resolution of policy?

01
Employees who feel they have been unfairly treated or discriminated against
02
Customers who have experienced poor service or a violation of their rights
03
Students who have concerns about policies or practices at their educational institution
04
Any individual or group with a legitimate grievance that falls within the scope of the policy
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Grievance resolution of policy refers to the process of addressing and resolving complaints or concerns related to a specific policy within an organization.
Employees, customers, clients, or any other stakeholders affected by a policy may be required to file a grievance resolution.
To fill out a grievance resolution of policy, individuals typically need to provide details of the grievance, any supporting evidence, and their desired outcome.
The purpose of grievance resolution of policy is to address issues or concerns raised by individuals affected by a policy, and to find a satisfactory resolution.
Information reported on a grievance resolution of policy may include the date of the grievance, details of the issue, actions taken to address the grievance, and the resolution outcome.
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