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BANGLADESH INSTITUTE OF MANAGEMENT (BIM) (Ministry of Industries) 4, Beanbag, Mirror Road, Dhaka www.bim.gov.bd Ref: 36.07.0000.012.29.005.20Date: 11102020Sub: 3Days course on Total Quality Management
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How to fill out total quality management

01
Establish a clear vision and commitment to quality from top management.
02
Identify and establish key processes that contribute to the overall quality of the organization.
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Involve employees at all levels in the process of continuous improvement.
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Utilize data and feedback mechanisms to monitor and measure performance against established quality standards.
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Encourage collaboration and teamwork across different departments to ensure a holistic approach to quality management.

Who needs total quality management?

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Any organization that wants to consistently deliver high-quality products or services to customers.
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Companies looking to improve efficiency and reduce waste in their operations.
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Businesses aiming to build a strong reputation for quality and customer satisfaction.
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Organizations seeking to differentiate themselves from competitors through superior quality standards.
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Total Quality Management (TQM) is a management approach that aims to improve quality and performance in all areas of an organization.
All organizations that want to improve their quality and performance are encouraged to implement TQM.
TQM can be filled out by implementing quality improvement processes, setting up quality goals, measuring performance, and continuously improving processes.
The purpose of TQM is to improve customer satisfaction, increase efficiency, reduce defects, and enhance overall performance.
Information such as quality goals, performance metrics, improvement initiatives, and results of quality audits must be reported on TQM.
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