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COMPLAINING ON BEHALF OF SOMEONE ELSE Please note that Spencer Street Surgery keeps strictly to the rules of medical confidentiality. If you are complaining on behalf of someone else, the practice
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Complaints and concerns refer to expressions of dissatisfaction or issues that individuals or organizations may have.
Any individual or organization that has a concern or complaint is required to file it.
Complaints and concerns can be filled out by providing details of the issue, including relevant information and supporting documentation.
The purpose of complaints and concerns is to address and resolve issues, improve processes, and ensure customer satisfaction.
Complaints and concerns must include details of the issue, date and time of occurrence, names of involved parties, and any relevant evidence.
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