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Complaints Policy (Primary) Policy Date:June 2021Review Date: June 2022Document History Version V1StatusDate June 21AuthorSummary Changes Rob Darling Page 9. Para 5. Removal of meeting with the complainant

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What is complaints policygenius people?

Policygenius has a formal process in place for individuals to report complaints regarding their services or interactions.

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Any individual who has a complaint or concern related to Policygenius services may file a complaint.

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Complaints can be filled out online through the Policygenius website or by contacting their customer service team.

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The purpose of the complaints policy is to provide a way for customers to voice their concerns and for Policygenius to address and resolve any issues.

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Individuals filing complaints are required to provide their contact information, a detailed description of the issue, and any relevant documentation.

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