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OHS Body Shop JOB DESCRIPTION: Title: CUSTOMER SERVICE REPRESENTATIVE (CSR) Team: Member of the Management Team Supervisor under: Manager Work with: The Executive team1. Attitude Work each day: with

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How to fill out body shop csr customer

01

Gather all the necessary information about the customer's concerns or inquiries.

02

Politely greet the customer and introduce yourself as a CSR representative from the body shop.

03

Listen attentively to the customer's needs and provide empathetic responses.

04

Fill out the body shop CSR customer form accurately with all the relevant details.

05

Double-check the information provided by the customer to ensure accuracy.

06

Thank the customer for their time and assure them that their concerns will be addressed promptly.

Who needs body shop csr customer?

01

Individuals who have concerns or inquiries about body shop services or products.

02

Customers who require assistance with scheduling appointments, obtaining quotes, or resolving issues with their vehicle repairs.

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What is body shop csr customer?

Body shop csr customer refers to the Customer Service Record for body shops, which is a document used to track customer interactions, feedback, and complaints.

Who is required to file body shop csr customer?

Body shops are required to file the Customer Service Record (CSR) for their customers.

How to fill out body shop csr customer?

Body shop owners or employees can fill out the Customer Service Record by documenting customer interactions, feedback, and complaints.

What is the purpose of body shop csr customer?

The purpose of the Customer Service Record for body shops is to improve customer service, address feedback and complaints, and track customer satisfaction.

What information must be reported on body shop csr customer?

Information such as customer interactions, feedback, complaints, resolutions, and satisfaction levels must be reported on the Customer Service Record for body shops.

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