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SME Seminar Excellent Customer Service From the Heart In face of the competitive business environment, SMEs must provide excellent service and build long term relationship with their customers to
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Excellent customer service comes from providing timely, efficient, and personalized support to customers.
Companies or organizations that value their customers and are committed to providing high-quality service.
To fill out excellent customer service, companies can use surveys, feedback forms, monitoring customer interactions, and implementing training programs for employees.
The purpose of excellent customer service is to build customer loyalty, increase customer satisfaction, and improve overall reputation of the company or organization.
Information such as customer feedback, response times, issue resolution rates, customer satisfaction scores, and any improvements made based on customer input.
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