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Oracle Utilities Customer Care and Billing Licensing Information User Manual Release 2.9.0.0.0 F5402401April 2022Oracle Utilities Customer Care and Billing Release 2.9.0.0.0 Licensing Information
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01
Log in to the Oracle Utilities Customer Care portal
02
Navigate to the Customer Information tab
03
Select the customer you wish to fill out information for
04
Enter the required customer details such as name, address, contact information, etc.
05
Save the changes before exiting the portal

Who needs oracle utilities customer care?

01
Utility companies who want to manage and track customer information efficiently
02
Customer service representatives who need quick access to customer details and history
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Oracle Utilities Customer Care is a customer service platform designed to help utility companies manage customer inquiries, complaints, and requests.
Utility companies and service providers in the energy industry are required to file Oracle Utilities Customer Care to effectively manage customer interactions.
Oracle Utilities Customer Care can be filled out through the software interface provided by Oracle. Users can input customer information, track interactions, and resolve issues through the platform.
The purpose of Oracle Utilities Customer Care is to improve customer service, increase efficiency in handling customer inquiries, and enhance overall customer satisfaction.
Information reported on Oracle Utilities Customer Care includes customer details, communication history, issue resolution status, and feedback from customers.
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