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Complaints Policy & Procedure 2021 Date discussed with Staff:Date discussed with Governors:Date ratified by Governors: Date for review: Signed:HeadteacherSigned:Chair of GovernorsHeygarth Primary
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How to fill out complaint forms and procedures

01
Obtain the complaint form from the relevant department or organization.
02
Fill out your personal information accurately, including your name, contact details, and any identification numbers required.
03
Clearly describe the issue or incident that you are filing the complaint about.
04
Provide any supporting evidence or documentation that is relevant to your complaint.
05
Submit the completed complaint form according to the designated submission method or process.

Who needs complaint forms and procedures?

01
Anyone who has experienced misconduct, discrimination, harassment, or any other issue that requires formal reporting and investigation.
02
Employees, customers, clients, students, or any individual who wants to raise a concern or grievance within an organization.
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Complaint forms and procedures are official documents and guidelines used to report grievances or issues regarding a specific matter.
Anyone who has a complaint or grievance related to the specific matter is required to file complaint forms and follow the procedures outlined.
The complaint forms must be carefully filled out with accurate information related to the issue or grievance being reported, following the guidelines provided in the procedures.
The purpose of complaint forms and procedures is to provide a structured process for individuals to report grievances or issues in a formal and organized manner for resolution.
The complaint forms require specific details related to the nature of the grievance, parties involved, dates, and any supporting evidence or documentation.
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