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West Sussex County Council Model complaints' procedure Castle wood Primary School1.1 Who can make a complaint? These complaints' procedure is not limited to parents or carers of children that are
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Clearly state the reason for your complaint
02
Provide detailed information about the issue, including dates, times, and any evidence you have
03
Clearly outline what actions you would like to be taken to resolve the issue
04
Submit the complaint to the appropriate person or department, following any specific procedures they may have in place
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Keep a record of the complaint and any responses you receive for future reference

Who needs make a complaint or?

01
Anyone who has experienced a negative situation or outcome as a result of someone else's actions or negligence
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Customers who have received poor service or a faulty product
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Employees who have experienced discrimination or harassment in the workplace
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Citizens who have witnessed misconduct or unethical behavior by a public official or organization
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Make a complaint is a formal way of reporting an issue or grievance regarding a particular situation.
Anyone who has experienced or witnessed a violation or wrongdoing can file a complaint.
To fill out a complaint, one must provide details about the issue, the parties involved, and any supporting evidence.
The purpose of filing a complaint is to address and resolve issues, hold responsible parties accountable, and prevent similar incidents from happening.
Information such as the nature of the complaint, the individuals involved, any witnesses, and any relevant evidence must be reported.
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