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Client Orientation HandbookRevised 6/1/2021Welcome to Springboard Community Services We would like to welcome you to Springboard Community Services. It is our mission to transform the lives of children
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How to fill out client orientation handbook

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How to fill out client orientation handbook

01
Provide a detailed overview of the company's services and products
02
Include important contact information and procedures for reaching out to different departments
03
Explain the company's policies, procedures, and code of conduct
04
Outline the client's rights and responsibilities
05
Include relevant training materials and resources for the client

Who needs client orientation handbook?

01
New clients who are unfamiliar with the company's services and procedures
02
Existing clients who may need a refresher on company policies and updates
03
Employees who interact with clients regularly and need a reference guide
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A client orientation handbook is a document that outlines the policies and procedures for working with clients.
All employees who work directly with clients are required to file a client orientation handbook.
The client orientation handbook can be filled out by providing detailed information about client communication, confidentiality policies, and other relevant procedures.
The purpose of the client orientation handbook is to ensure that employees understand how to effectively work with clients and adhere to company policies.
Information such as client communication procedures, confidentiality policies, and client service protocols must be reported on the client orientation handbook.
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