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Feedback form Bandanna station accessibility upgrade Feedback forms can be handed in to any station office or scanned and emailed to the project team at stationsupgrade@qr.com.au Date: Name: Address:
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How to fill out accessible customer service feedback

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Ensure all feedback forms and surveys are available in multiple formats such as braille, large print, and online.
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Provide clear instructions on how to complete the feedback form in accessible formats.
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Include alternative methods of providing feedback such as phone or email for individuals who may have difficulty filling out a written form.
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Train staff on how to assist customers with disabilities in providing feedback in a respectful and supportive manner.
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Regularly review and update the feedback process to ensure it remains accessible to all individuals.

Who needs accessible customer service feedback?

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Individuals with disabilities who may have difficulty accessing traditional feedback methods.
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Any organization or business that is committed to ensuring equal access to their services for all customers.
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Accessible customer service feedback is feedback provided by customers or users on the accessibility of a business's customer service, facilities, or accommodations for people with disabilities.
Any business or organization that provides goods or services to the public and is subject to accessibility regulations may be required to file accessible customer service feedback.
Accessible customer service feedback can be filled out online, through email, or in person. It typically involves answering questions or providing comments on the accessibility of the business's customer service practices.
The purpose of accessible customer service feedback is to gather information on how well a business is meeting the needs of customers with disabilities and identify areas for improvement.
Accessible customer service feedback may include details on the availability of accessible facilities, the effectiveness of staff training on disability awareness, and any barriers encountered by customers with disabilities.
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