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Provider RequirementsStandards of Service I.POLICIES AND PROCEDURES GENERAL: 1. The Provider will employ a sufficient number of staff to adequately perform designated responsibilities. 2. The Provider
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MSS standards of service refer to the minimum service standards that telecommunications companies must adhere to when providing services to customers.
Telecommunications companies are required to file MSS standards of service.
MSS standards of service can be filled out by providing information on service quality, reliability, and availability.
The purpose of MSS standards of service is to ensure that telecommunications companies provide high-quality and reliable services to customers.
Information such as service outage statistics, response times to customer complaints, and service quality metrics must be reported on MSS standards of service.
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