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U.S. Department of JusticeCivil Rights DivisionDisability Rights SectionExpanding Your MarketMaintaining Accessible Features in Retail Establishments Introduction More than 50 million Americans with
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How to fill out accessibility in retail how

01
Start by conducting an accessibility audit of your retail store to identify areas that may need improvement.
02
Provide clear signage and wayfinding throughout the store to help customers navigate easily.
03
Ensure that aisles are wide enough to accommodate wheelchairs and mobility devices.
04
Offer alternative formats for product information, such as large print or braille.
05
Train staff on how to assist customers with disabilities and provide excellent customer service.

Who needs accessibility in retail how?

01
Customers with disabilities who rely on accessibility features to shop independently.
02
Elderly customers who may have mobility issues and need assistance navigating the store.
03
Parents with young children or strollers who require accessible paths throughout the store.
04
Anyone experiencing temporary injuries or conditions that affect their mobility.
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Accessibility in retail refers to the ease of access for all customers, including those with disabilities, to the products and services offered by a retail establishment. This can include physical access to the store, as well as access to information and communication.
Retail establishments are required to ensure accessibility for all customers. This includes providing accommodations for individuals with disabilities and removing any barriers that may prevent access.
To fill out accessibility in retail, retail establishments should assess their current accessibility measures, identify any barriers to access, and develop a plan to address those barriers. This plan should be regularly reviewed and updated.
The purpose of accessibility in retail is to ensure that all customers, regardless of their abilities, can access and enjoy the products and services offered by a retail establishment. This not only improves the customer experience but also helps businesses reach a wider customer base.
Information that must be reported on accessibility in retail includes details of the accessibility measures in place, any barriers to access that have been identified, and the actions taken to address those barriers. This information should be regularly updated.
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