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Get the free Customer Service - Returns and Exchanges - Old Navy

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FROMRETURNS AND EXCHANGES Returns:ORDER #RETURNS PROCESSING 9 ROSSSIMONS DRIVE CRANSTON, RI 02920ATTN: Return Ref #Visit rosssimons.com/returns to generate a printable return insert and mailing label.
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Obtain the customer's original purchase receipt or order number.
02
Ask the customer for the reason for the return or exchange.
03
Check the return policy to ensure the item is eligible for return/exchange.
04
Provide the customer with a return authorization number if required.
05
Package the item securely and include any original packaging and accessories.
06
Provide the customer with instructions on how to ship the item back to the company.
07
Once the item is received, process the return or exchange according to the company's policies.
08
Update the customer with the status of their return/exchange.

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Customer service - returns refers to the process of handling and resolving customer inquiries, complaints, and concerns regarding returns of products or services.
Any business or organization that sells products or services and offers a return policy is required to provide customer service - returns.
Customer service - returns can be filled out by providing a dedicated customer service team or contact information for customers to reach out with their return inquiries.
The purpose of customer service - returns is to ensure customer satisfaction and loyalty by addressing and resolving any issues related to product or service returns.
Customer service - returns must report any customer inquiries, complaints, or concerns related to product or service returns.
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