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SERVICE DRIVE TRAINING CLASS INFORMATION SHEETAttire:Professional (button up shirt; tie is optional) Hours:Pressed Polo style shirts, if this is your dealership uniform. White or blue button up shirt
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How to fill out service drive training class

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How to fill out service drive training class

01
Attend the scheduled training class
02
Listen carefully to the instructions provided by the trainer
03
Take notes and ask questions if you don't understand any concept
04
Practice the skills learned during the training
05
Participate in any role-playing or simulation exercises

Who needs service drive training class?

01
Service advisors looking to improve their customer service skills
02
Service technicians looking to enhance their technical knowledge
03
Service managers seeking to improve the overall performance of their service department
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Service drive training class is a program designed to provide training and certification for service drive employees at a dealership.
Service drive employees and managers at a dealership are required to take and file the training class.
Service drive training class can be completed in person or online, and the completion certificate must be submitted to the dealership as proof.
The purpose of service drive training class is to ensure that service drive employees are equipped with the necessary knowledge and skills to provide quality customer service and maintain dealership standards.
The completion certificate and date of completion must be reported on the service drive training class.
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