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Using CX for Utilities Oracle Fusion Release 22C F5907103 Last Updated: July 21, 2022Contents Title and Copyright Information About This Guide Audience and Scope Related Systems and Guides Overview
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01
Log in to the Oracle Utilities Customer Cloud portal.
02
Navigate to the customer information section.
03
Fill out the required fields such as name, address, contact information, etc.
04
Review the information for accuracy and completeness.
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Submit the filled out form to update or create a customer profile.

Who needs oracle utilities customer cloud?

01
Utility companies looking to manage their customer data effectively and efficiently.
02
Organizations seeking a comprehensive solution for customer relationship management in the utilities sector.
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Oracle Utilities Customer Cloud is a cloud-based customer information system used by utility companies to manage customer information, billing, and services.
Utility companies in need of a system to manage customer information, billing, and services are required to file Oracle Utilities Customer Cloud.
Oracle Utilities Customer Cloud can be filled out by entering relevant customer information, setting up billing parameters, and configuring service options through the cloud-based platform.
The purpose of Oracle Utilities Customer Cloud is to streamline customer information management, billing processes, and service delivery for utility companies.
Information such as customer demographics, account details, billing information, service requests, and consumption data must be reported on Oracle Utilities Customer Cloud.
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