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This manual provides guidelines for ALTCS Contractors regarding access to and data entry in the Client Assessment and Tracking System (CATS) within the AHCCCS mainframe, focusing on case management
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How to fill out ahcccs contractor operations manual

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How to fill out AHCCCS CONTRACTOR OPERATIONS MANUAL

01
Review the AHCCCS Contractor Operations Manual introduction to understand its purpose and scope.
02
Gather necessary documents and data required for filling out the manual.
03
Follow the outlined sections in the manual, completing each part methodically.
04
Ensure all forms and templates are filled out accurately with the correct information.
05
Consult any appendices or reference materials provided for additional guidance.
06
Double-check all entries for compliance with AHCCCS policies and regulations.
07
Submit the completed manual to the appropriate AHCCCS contact for review.

Who needs AHCCCS CONTRACTOR OPERATIONS MANUAL?

01
Healthcare providers participating in the AHCCCS program.
02
Contractors involved with Arizona's Medicaid services.
03
Administrative staff responsible for contract compliance and operations.
04
Anyone responsible for managing AHCCCS services at an organizational level.
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People Also Ask about

Contact DES regarding Nutrition, Cash, and Medical Assistance Benefits Chat or email: Available from our Health-e-Arizona Plus website where you may also submit your application. Phone: 1-855-432-7587 or 1-855-HEAplus. Office Locations: find the nearest office with the DES Office Locator.
To check the status of your claim, please use the AHCCCS Online Provider Portal. If you are unable to resolve a claims issue using the portal, please contact AHCCCS Claims Customer Service at 602-417-7670, option 4, between 7:30 am and 4 pm Monday through Friday.
Income Limits Household SizeGross Monthly Income Limit Effective 02/01/2025 1 $1,735 2 $2,345 3 $2,954 4 $3,5642 more rows
Speak to an Eligibility Customer Service representative: 1-855-HEAplus (1-855-432-7587). If you have a question regarding the payment of a bill, speak to a Premium Billing customer service representative.
AHCCCS encourages verifications through a batch process (270/271), in which the provider sends a file of individuals to AHCCCS, which AHCCCS returns with information the following day. Information on that process can be obtained by calling the AHCCCS Help Desk at (602) 417-4451.
You may fax the Fee For Service Prior Authorization Request Form to the AHCCCS FFS Prior Authorization Unit to request authorization, or you may use AHCCCS Online to enter a pended authorization request online, 24 hours a day/7 days a week.

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The AHCCCS Contractor Operations Manual is a comprehensive guide that outlines the operational requirements, policies, and procedures for contractors who provide healthcare services under the Arizona Health Care Cost Containment System (AHCCCS).
All contracted providers and organizations that participate in the AHCCCS program are required to adhere to the guidelines set forth in the AHCCCS Contractor Operations Manual.
To fill out the AHCCCS Contractor Operations Manual, providers must carefully review each section, ensure they meet the outlined requirements, and complete any necessary documentation, adhering to AHCCCS guidelines and submission procedures.
The purpose of the AHCCCS Contractor Operations Manual is to establish standardized practices for quality healthcare delivery, ensure regulatory compliance, and promote effective communication among AHCCCS contractors.
The AHCCCS Contractor Operations Manual requires reporting of various information including contractor qualifications, service delivery parameters, performance metrics, compliance with policies, and any changes in operational procedures or provider networks.
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