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Crusaders Central Clinic JOB DESCRIPTION Job Title: Dental Customer Care Representative Job Status: Nonexempt Job Grade: 15 Manager Title: Dental Unit Manager POSITION SUMMARY: The Dental Customer
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01
Greet the customer with a smile and a warm welcome.
02
Ask the customer how you can assist them with their dental needs.
03
Take detailed notes of the customer's concerns and contact information.
04
Provide information on services offered and answer any questions the customer may have.
05
Schedule appointments for customers and follow up with any necessary information.
06
Ensure a high level of customer satisfaction by listening to their needs and addressing any issues.

Who needs dental customer service representative?

01
Dental offices and practices looking to provide excellent customer service to their patients.
02
Patients seeking information about dental services, appointments, or billing inquiries.
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A dental customer service representative is a professional who assists patients with scheduling appointments, handling insurance questions, and providing information about dental procedures.
Any dental office or clinic that offers dental services and has a customer service representative is required to file.
To fill out a dental customer service representative form, you will need to provide information about the representative's name, contact information, and job responsibilities.
The purpose of a dental customer service representative is to ensure that patients have a positive experience when interacting with the dental office and to help them navigate the scheduling and billing process.
Information such as the representative's name, contact information, job title, and any certifications or training completed should be reported on the dental customer service representative form.
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