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Policy for the AdoptARoad Program 1. Definitions In this Policy: a) Public Works means Public Works Department of the Corporation of the Township of North Frontenac; b) Council means the Council of
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Level of service policy is a set of guidelines and standards that define the level of service expected from a particular service provider.
Service providers are required to file level of service policy with the appropriate regulatory authorities.
To fill out level of service policy, service providers must provide detailed information about the services they offer, the standards they adhere to, and the procedures they follow.
The purpose of level of service policy is to ensure that service providers meet certain standards of quality and efficiency in the services they provide.
Information that must be reported on level of service policy includes service standards, performance metrics, and procedures for handling customer complaints and feedback.
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