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KELLY Paper Sales Presentation ProcessWorkbookTraining ModuleSignature Sales Page 1 of 23Slide 2The Sales Presentation Process Social Rapport RapportBuilding Social Rapport: Whether you like it or
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Show genuine interest in the other person.
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Use active listening skills to demonstrate empathy and understanding.
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Building rapport is the process of developing a positive relationship with someone based on mutual trust and understanding.
Anyone who wants to establish a strong connection with others or improve communication skills may benefit from learning how to build rapport.
To fill out a rapport-building form, one must engage in active listening, show empathy, ask open-ended questions, and find common ground.
The purpose of building rapport is to create a sense of trust, understanding, and connection with another person, leading to better communication and relationships.
Information such as communication styles, interests, values, and goals of both parties must be considered when building rapport.
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