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CALIFORNIA STATE UNIVERSITY LONG BEACHEmergency Preparedness For: ___ (Course)University Police Department (24/7) P: 562.985.4101 (nonemergency line) or 911 (textto911 is also available if you cannot

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How to fill out a guide to calling

01

Gather all necessary information such as phone numbers, names, and any specific instructions for the calls.

02

Start with a clear introduction stating your name and the purpose of the call.

03

Follow the guide or script provided, making sure to ask open-ended questions and actively listen to the responses.

04

Take notes during the call to document important information or next steps.

05

End the call professionally by thanking the person for their time and confirming any follow-up actions.

Who needs a guide to calling?

01

Anyone who is responsible for making phone calls as part of their job, such as sales representatives, customer service agents, or telemarketers.

02

Organizations or businesses that want to ensure consistency and quality in their phone interactions with customers or clients.

03

Individuals who want to improve their communication skills and effectiveness in phone conversations.

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What is a guide to calling?

A guide to calling is a document that outlines the process and procedures for making phone calls.

Who is required to file a guide to calling?

Any individual or organization that intends to make phone calls to consumers for telemarketing purposes is required to file a guide to calling.

How to fill out a guide to calling?

To fill out a guide to calling, one must provide detailed information about the nature of the calls, the target audience, the frequency of calls, and compliance with telemarketing regulations.

What is the purpose of a guide to calling?

The purpose of a guide to calling is to ensure that telemarketers adhere to rules and regulations to protect consumers from unwanted or fraudulent phone calls.

What information must be reported on a guide to calling?

Information such as the name and contact information of the telemarketer, a description of the products or services being promoted, and a statement of compliance with telemarketing laws and regulations must be reported on a guide to calling.

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