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Document Number Owner/Contact Information: Effective Date: Last Revised/Reviewed: Related Policies and Procedures SOP Title: Utility Outage Communication, D.41.01 Ricky Hawks / dwhawks@uncg.edu 8/2/2021
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How to fill out utility outage communication
How to fill out utility outage communication
01
Understand the communication procedure set by the utility company.
02
Gather all the necessary information such as outage location, time, and duration.
03
Choose the appropriate communication channels such as emails, text messages, or social media.
04
Craft a clear and concise message informing customers about the outage and its impact.
05
Provide any updates or additional information as needed.
06
Monitor the communication channels for any feedback or questions from customers.
Who needs utility outage communication?
01
Utility outage communication is needed by utility companies to inform their customers about any planned or unplanned outages that may affect their services.
02
Customers who rely on the utility services also need outage communication to be aware of any disruptions and plan accordingly.
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What is utility outage communication?
Utility outage communication is the process of informing customers about power outages or service disruptions.
Who is required to file utility outage communication?
Utility companies are required to file utility outage communication with the regulatory authorities.
How to fill out utility outage communication?
Utility outage communication can be filled out by providing detailed information about the outage, estimated time of restoration, and any other relevant details.
What is the purpose of utility outage communication?
The purpose of utility outage communication is to keep customers informed about outages, minimize inconvenience, and ensure transparency in service provision.
What information must be reported on utility outage communication?
Utility outage communication must include details about the outage location, cause, estimated restoration time, and any precautions or safety measures to be taken.
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