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Republic of the PhilippinesPHILIPPINE HEALTH INSURANCE CORPORATION City state Center, 709 Shaw Boulevard, PSIG City Call Center (02) 4417442 Trunk line (02) 4417444 www.philhealth.gov.phCase No. ___Annex

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Businesses that offer products or services to customers

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What is customer service management system?

Customer service management system is a software that helps businesses manage and improve their customer service interactions.

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Any business that provides customer service interactions is required to file customer service management system.

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The purpose of customer service management system is to track and improve customer service interactions and satisfaction.

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Customer service management system must report details of customer interactions, complaints, resolutions, and feedback.

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