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INFORMATION TECHNOLOGY OFFICEINFORMATION TECHNOLOGY OFFICE Job Request No: ___Job Request No: ___Date of Request: Requested by:Date of Request:Unit/Office/College:Requested by:Unit/Office/College:(Printed
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The IT technical support officer is responsible for providing technical assistance and support to customers and employees with computer systems, hardware, or software issues.
IT technical support officers are usually employed by companies or organizations that rely on computer systems and technology for their operations.
To fill out an IT technical support officer position, individuals typically need to have a strong background in computer systems, hardware, software, and troubleshooting skills.
The purpose of an IT technical support officer is to ensure that computer systems and technology run smoothly, troubleshooting any issues that may arise to maintain productivity.
Information that must be reported on an IT technical support officer may include details of technical issues, solutions provided, and customer or employee feedback.
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