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1MUSIC ON HOLD REPORTING FORM Membership inquires 0800 69 2772 nz@apra.co.nz www.apraamcos.co.nzUse this form to report music specially commissioned for use on music on hold systems in Australia and

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How to fill out music on hold reporting

01

Determine the music on hold reporting requirements of your organization.

02

Collect the necessary data such as number of calls with music on hold, duration of hold time, etc.

03

Use a music on hold reporting software or system to input and track the collected data.

04

Analyze the data to identify patterns or areas for improvement.

05

Generate reports based on the analysis findings for management or regulatory purposes.

Who needs music on hold reporting?

01

Businesses that want to monitor and improve customer experience during hold times.

02

Call centers that need to track and optimize music on hold efficiency.

03

Regulated industries that require music on hold reporting for compliance purposes.

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What is music on hold reporting?

Music on hold reporting is a requirement for businesses to report the music that is played while callers are on hold.

Who is required to file music on hold reporting?

Businesses that play music for callers on hold are required to file music on hold reporting.

How to fill out music on hold reporting?

Music on hold reporting can be filled out online or through the submission of a form provided by the relevant regulatory body.

What is the purpose of music on hold reporting?

The purpose of music on hold reporting is to ensure compliance with music licensing regulations and to track the usage of copyrighted music.

What information must be reported on music on hold reporting?

Information such as the title of the music, duration of play, artist, and licensing information must be reported on music on hold reporting.

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