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EQUALITY IMPACT ASSESSMENT Part 1 & 2 proformaDirectorate Resources Service ICT & Customer Services Assessment carried out by Web Development Officer Area being assessedWebsiteDate of Assessment 12/03/2014
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ICT amp customer services refers to Information and Communication Technology (ICT) services provided to customers.
Businesses and organizations that provide ICT services to customers are required to file ICT amp customer services.
To fill out ICT amp customer services, businesses need to provide information on the ICT services they offer, the number of customers served, and any relevant data on customer satisfaction.
The purpose of ICT amp customer services is to monitor and improve the quality of ICT services provided to customers.
Information such as the types of ICT services offered, number of customers served, customer feedback, and any related performance metrics must be reported on ICT amp customer services.
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