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CUSTOMER SERVICE
OFFICER
(CASUAL POOL)INFORMATION
PACKAGE
October 2022Shire of Dandaragan
Advert Customer Service Officer (casual pool)CUSTOMER SERVICE OFFICERS
(CASUAL POOL)
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What is customer service officers?
Customer service officers are professionals who assist customers with inquiries, complaints, and service requests, ensuring customer satisfaction and support.
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The purpose of customer service officers is to facilitate communication between customers and the organization, resolve issues, and enhance customer experience and retention.
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Information reported on customer service officers may include their contact details, related training, performance metrics, customer feedback, and complaint resolutions.
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