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Appendix 2 CHECKLIST FOR CONDUCTING CUSTOMER DUE DILIGENCE (CDD) IMPORTANT POINTS TO NOTE: 1. This checklist guides developers in the conduct of customer due diligence (CDD) to comply with the Housing
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01
Gather all the necessary information related to the customer's account.
02
Calculate the total amount that the customer owes, including any outstanding balances, fees, or charges.
03
Prepare an itemized breakdown of the customer's dues, listing each charge separately.
04
Ensure that all the information is accurate and up-to-date.
05
Provide a clear and concise explanation to the customer regarding the breakdown of their dues.

Who needs what is customer due?

01
Businesses such as retailers, service providers, and financial institutions who have customers with outstanding balances.
02
Accountants and financial professionals who need to track and manage customer dues for reporting and budgeting purposes.
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Customer due refers to the amount of money that a customer owes to a business for products or services received.
Businesses or individuals who provide products or services to customers and expect payment in return are required to track and file customer due.
To fill out what is customer due, businesses should keep detailed records of products or services provided to each customer, the corresponding prices, and the payment status.
The purpose of tracking customer due is to ensure that businesses receive payment for products or services provided and to monitor cash flow.
Information such as customer names, invoice numbers, dates of transactions, amounts owed, and payment due dates must be reported on customer due.
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