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The COVID-19 Conundrum: Cleaning and Cancellations Simply stated, we understand your concerns we actually share them. First and foremost, and as always, our commitment is to complete guest comfort.
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How to fill out guest has messaged me

01
Log in to your account on the platform where the guest has messaged you
02
Go to your inbox or messages section
03
Locate the message from the guest and click on it to open the conversation
04
Read the message and type your response in the text box provided
05
Click on the send button to reply to the guest

Who needs guest has messaged me?

01
Hosts or property owners who have received a message from a guest on a booking platform
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Guest has messaged you with a request or inquiry regarding their stay.
The host or property manager is required to handle and respond to the guest message.
You can respond to the guest's message by providing the necessary information or assistance.
The purpose of the guest message is to communicate with the host or property manager regarding their stay.
The information reported should include any requests, questions, or concerns raised by the guest.
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