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City of Calgary Citizen Satisfaction SurveyTEACHERS TOOLKITTeachers Guide: City of Calgary Citizen Satisfaction Survey 32. Learning Outcomes .43. Survey Background .54. Suggested Activities ........6o
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A citizen satisfaction survey is a questionnaire that gathers feedback from residents to assess their level of satisfaction with government services.
Government agencies or departments are typically required to conduct and file citizen satisfaction surveys.
Citizen satisfaction surveys can be filled out online, in person, or through the mail. The specific instructions for filling out the survey will be provided by the government agency conducting the survey.
The purpose of a citizen satisfaction survey is to gauge residents' opinions and satisfaction levels with government services, and to identify areas for improvement.
Information such as demographic data, satisfaction ratings, comments, and suggestions from residents are typically reported on citizen satisfaction surveys.
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