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CONSTITUTION OF IJM AUSTRALIA LTD A company limited by guarantee ACN: 164 514 694 ABN: 56 164 514 6941CONTENTS PREAMBLE AFFILIATION ..................................................................................................

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Identify the most common questions asked by your customers.

02

Create a list of these questions along with their answers.

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Organize the FAQs in a clear and easy-to-navigate format on your website or customer support portal.

04

Regularly update the FAQ section to include new common questions and answers.

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Provide a search function for users to quickly find relevant FAQs.

Who needs frequently asked questions?

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Businesses and organizations looking to provide better customer support and information to their users.

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Websites and apps that want to preemptively address common queries and reduce the number of repetitive inquiries to their customer service team.

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What is frequently asked questions?

Frequently asked questions are a list of common queries and their corresponding answers that are often asked by users or customers.

Who is required to file frequently asked questions?

Any organization or website that receives regular inquiries from users or customers may choose to create and maintain a list of frequently asked questions.

How to fill out frequently asked questions?

To fill out frequently asked questions, you can start by compiling a list of common queries that are received by your organization. Then, provide clear and concise answers to each question.

What is the purpose of frequently asked questions?

The purpose of frequently asked questions is to provide users or customers with quick and easy access to answers for common queries, thereby reducing the need for individual support requests.

What information must be reported on frequently asked questions?

Frequently asked questions should include the most common queries received by users or customers, along with accurate and up-to-date responses.

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