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Get the free VML Guide to collecting unpaid water and sewer bills - vml

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This guide provides local governments and water/sewer authorities in Virginia with procedures and new rules for collecting unpaid water and sewer bills, including steps for managing tenant accounts
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How to fill out vml guide to collecting

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How to fill out VML Guide to collecting unpaid water and sewer bills

01
Start by gathering all unpaid water and sewer bills for the accounts in question.
02
Review the account details to ensure all information, such as name, address, and amount owed, is accurate.
03
Check local laws and regulations regarding collection practices to ensure compliance.
04
Prepare a notification letter to inform the account holder of their overdue payment, including payment options and consequences.
05
Attach copies of the unpaid bills to the notification for transparency.
06
Set a deadline for payment and include information on how to contest or dispute the bill if necessary.
07
If payment is not received by the deadline, consider sending a second notice or contacting the account holder directly.
08
Explore options for payment plans or assistance programs that may be available for those struggling to pay.
09
If all attempts to collect fail, consult with legal advisors on further actions, such as collections agencies or small claims court.

Who needs VML Guide to collecting unpaid water and sewer bills?

01
Municipalities and local governments responsible for water and sewer services.
02
Finance departments managing accounts receivable for public utilities.
03
Utility managers looking to enforce collection policies.
04
Community outreach programs assisting residents in understanding their billing and payment options.
05
Legal advisors seeking best practices for debt collection in utility management.
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People Also Ask about

Faucets account for about 15.3% and leaks account for 13.8% of a family's water use. Dishwashers, baths, and other things account for the remaining water use. Typically water consumption is higher during the summer due to watering of lawns, pools, and gardening.
Water Usage: The sewer charge is often based on the amount of water you use. If your water consumption is high due to increased usage, such as watering a garden, filling a pool, or increased household activity, your sewer bill will reflect that.
Average water bill cost by state StateAverage monthly water bill* Arkansas $26 California $77 Colorado $39 Connecticut $6947 more rows • Sep 10, 2024
An unusually high water bill is most often caused by a leak or change in water use. Some common causes of high water bills include: A leaking toilet, or a toilet that continues to run after being flushed, most common. A dripping faucet; a faucet drip can waster 20 gallons or more of water a day.
The most common cause for a high water bill is running water from your toilet. A continuously running toilet can waste up to 200 gallons a day or more depending on the volume flow down the drain. This can cause a terrible increase to a family's typical water use, so fix toilet leaks as soon as possible.
An unusually high water bill is most often caused by a leak or change in water use. Some common causes of high water bills include: A leaking toilet, or a toilet that continues to run after being flushed, most common. A dripping faucet; a faucet drip can waster 20 gallons or more of water a day.
While most water utility companies separate the two utilities, others charge one lump sum for both services. If your utility company bills them collectively, check your invoice, find the itemized section, and search for words like “sewage,” “treatment,” and “collection.”
If you experienced inaccurate readings after confirming your home does not contain leaks, reach out to your water company to inspect or replace your meter. In some cases, the water company may charge you if the meter holds readings within an accuracy range, but they will not charge you if the meter is inaccurate.

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The VML Guide to collecting unpaid water and sewer bills is a resource that provides municipalities with comprehensive strategies and procedures for efficiently recovering outstanding payments for water and sewer services.
Local government entities that provide water and sewer services are required to follow the VML Guide to ensure compliance with legal regulations and standardize their collection processes.
To fill out the VML Guide, users should follow the structured sections outlined in the guide, providing accurate data regarding the accounts in question and following the specified protocols for billing and collections.
The purpose of the VML Guide is to assist municipalities in effectively managing the collection of unpaid bills, ensuring fair practice, legal compliance, and the maintenance of revenue for water and sewer services.
The information that must be reported includes customer account details, amounts owed, dates of service, previous collection efforts, and any legal actions taken related to unpaid bills.
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