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CUSTOMER COMPLAINT/COMPLIMENT FORM Dear Our Esteemed Customer, We would like to thank you for choosing us as your preferred Bank. At BRAD Uganda Bank Ltd, service with excellence is what we look forward
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How to fill out customer complaintcompliment form

How to fill out customer complaintcompliment form
01
Start by providing your contact details such as name, phone number, and email address.
02
Indicate the date and time of the incident that you are complaining or complimenting about.
03
Describe the details of the incident clearly and concisely.
04
Mention any staff members involved and their role in the situation.
05
Specify what resolution or outcome you are seeking from the complaint.
06
Sign and date the form before submitting it to the appropriate department.
Who needs customer complaintcompliment form?
01
Anyone who has had a positive or negative experience with a product or service and wants to provide feedback.
02
Organizations that value customer feedback and want to improve their services based on customer input.
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What is customer complaint/compliment form?
The customer complaint/compliment form is a document used to report feedback, whether positive or negative, from customers about a product or service.
Who is required to file customer complaint/compliment form?
Any customer who has feedback, whether it be a complaint or a compliment, is required to file a customer complaint/compliment form.
How to fill out customer complaint/compliment form?
To fill out the customer complaint/compliment form, the customer needs to provide their contact information, details of their feedback, and any supporting documentation if applicable.
What is the purpose of customer complaint/compliment form?
The purpose of the customer complaint/compliment form is to gather feedback from customers in order to improve products or services and enhance customer satisfaction.
What information must be reported on customer complaint/compliment form?
The customer must report their contact information, details of their feedback, and any supporting documentation on the customer complaint/compliment form.
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