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Service AgreementService Agreement for Plan Management Services Parties: This Service Agreement (Agreement) is between National Disability Support Partners ABN 24 619 787 692 (DSP), and the Client

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Review the terms and conditions of the customer service agreement

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Submit the agreement to the appropriate party for approval

Who needs our customer service agreement?

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Any business that provides customer service to clients or customers

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What is our customer service agreement?

Our customer service agreement outlines the terms and conditions for providing customer support and services.

Who is required to file our customer service agreement?

All employees and departments involved in customer service are required to file the customer service agreement.

How to fill out our customer service agreement?

The customer service agreement can be filled out electronically or manually, following the provided guidelines.

What is the purpose of our customer service agreement?

The purpose of our customer service agreement is to ensure that customers receive consistent and quality service.

What information must be reported on our customer service agreement?

The customer service agreement must include details on service level agreements, escalation procedures, and contact information.

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