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OIL INDIA LIMITED (A Govt. of India Enterprise) P.O. Culiacán 786602, Assam Telephone No. (91374) 2808720 Fax No: (91374) 2800533 Email:mmfd1@oilindia.in; materials@oilindia.in ; erp_mm@oilindia.inTender
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Step 1: Start by identifying the relevant nodal officer for your complaint.
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Step 2: Gather all the necessary information and supporting documents related to your complaint.
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Step 3: Prepare a written complaint outlining the details of your issue.
04
Step 4: Address the complaint to the nodal officer and include your contact information for further communication.
05
Step 5: Submit the complaint either through email, postal mail, or any other specified method mentioned by the organization.
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Step 6: Keep a copy of the complaint for your records and note down any reference number or acknowledgment provided.
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Step 7: Wait for a response from the nodal officer and follow up if required.
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Step 8: If you don't receive a satisfactory resolution, escalate the matter according to the organization's grievance redressal process.

Who needs nodal officer - complaint?

01
Any individual or entity who has a complaint or grievance against an organization or its services can utilize the nodal officer - complaint.
02
This includes customers, clients, employees, stakeholders, or any party with a legitimate complaint that requires attention and redressal.
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The nodal officer - complaint serves as a dedicated point of contact for resolving complaints and ensuring timely and appropriate actions are taken.
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A nodal officer - complaint is a designated individual within an organization responsible for managing and addressing complaints received from various stakeholders.
Any individual or organization that has a grievance or complaint regarding the services or operations of a public or private entity is required to file a nodal officer - complaint.
To fill out a nodal officer - complaint, provide accurate details of the complaint, including personal information, description of the issue, and any supporting documents or evidence.
The purpose of a nodal officer - complaint is to facilitate effective communication and resolution of grievances while ensuring accountability within the organization.
The complaint must include the complainant's details, description of the grievance, any relevant dates, and supporting documentation to substantiate the claim.
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