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Department of National Defense COLLEGE OF THE PHILIPPINES Camp General Emilio Aguinaldo, Quezon CityNDCP Citizens Charter Handbook 2022 (3rd Edition)NATIONAL DEFENSE COLLEGE OF THE PHILIPPINESCitizens
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How to fill out citizens charterdepartment of education

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Step 1: Start by obtaining a copy of the citizens charter from the Department of Education.
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Step 2: Read and understand the different sections of the charter, including the rights and responsibilities of citizens.
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Step 3: Identify the specific department or area within the Department of Education that you need assistance with.
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Step 4: Gather all the necessary documents and information related to your request or concern.
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Step 5: Contact the department or visit their office to inquire about the process for submitting a request or making a complaint.
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Step 6: Fill out the citizens charter form provided by the department, providing accurate and complete information.
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Step 7: Attach any supporting documents or evidence that may be required.
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Step 8: Submit the filled-out form and supporting documents to the designated office or through the provided channels (e.g., online submission).
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Step 9: Keep a copy of the submitted form and documents for your records.
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Step 10: Follow up with the department or monitor the progress of your request as per the guidelines mentioned in the citizens charter.
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Step 11: If necessary, escalate the matter or seek further assistance as outlined in the citizens charter.

Who needs citizens charterdepartment of education?

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Parents or guardians of students enrolled in educational institutions under the Department of Education may need the citizens charter to understand their rights and responsibilities.
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Teachers or educators may also benefit from the citizens charter to know the procedures and processes involved in their profession.
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Students themselves can use the citizens charter to be aware of their rights and the support available to them.
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Educational institutions, both public and private, may need to refer to the citizens charter to ensure compliance with the standards set by the Department of Education.
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Any individual or organization that wishes to make a complaint, request information, or seek assistance related to the services provided by the Department of Education can also utilize the citizens charter.
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The Citizens Charter for the Department of Education serves as a pledge to the public, outlining the services provided by the department, the standards of service expected, and the responsibilities of both the department and the citizens.
All educational institutions, including public schools and their administrative offices within the Department of Education, are required to file the Citizens Charter.
To fill out the Citizens Charter, institutions must gather information regarding their services, define service standards, identify the responsible personnel, and then submit the charter to the relevant department for approval.
The purpose of the Citizens Charter is to improve transparency, accountability, and public trust by clearly defining the services provided by the Department of Education and the expectations from the public.
The information that must be reported includes the services offered, service descriptions, service standards, process for availing services, fees (if applicable), and feedback mechanisms.
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