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Oracle Banking Digital Experience Chatbot Configuration Guide Release 19.1.0.0.0Part No. F1855801May 2019Chatbot Configuration Guide May 2019Oracle Financial Services Software Limited Oracle Park
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Step 1: Open the Oracle Banking Digital Experience application on your device.
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Oracle Banking Digital Experience is a platform that enhances customer engagement by providing a seamless and personalized banking experience through digital channels.
Typically, financial institutions and banks that utilize Oracle solutions for their digital banking services are required to file information related to their digital experience.
To fill out the Oracle Banking Digital Experience, users need to provide relevant data about their digital services, customer interactions, and performance metrics within the specified forms or online portal.
The purpose of Oracle Banking Digital Experience is to enable banks to better understand their customer interactions, improve service delivery, and optimize their digital banking offerings.
Information that must be reported includes user engagement metrics, transaction volumes, feedback from customers, and any issues encountered during digital transactions.
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