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RETURN BIDS TO:Title SujetIRCC.BidsReceivingReceptiondessoumissions.IRCC@cic.gc.caExternal Client Service Evaluation Surveys Solicitation No. N de linvitationAttn: Steven FrenchCIC155162 (amendment
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IT managed services refer to the practice of outsourcing the management of IT services and systems to a third-party provider, which takes responsibility for maintaining and supporting these IT functions.
Organizations that engage in IT managed services or utilize managed service providers for their IT infrastructure are typically required to file relevant documentation based on regulations and compliance requirements.
Filling out IT managed services documentation involves providing detailed information about the services provided, the scope of the engagement, performance metrics, and compliance with any regulatory requirements.
The purpose of IT managed services is to allow businesses to focus on their core competencies while entrusting IT management to experts, ensuring optimal performance, security, and reliability of their IT operations.
Information that must be reported on IT managed services typically includes service level agreements, compliance status, performance metrics, incident reports, and any changes to the service configurations.
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