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RETURNED GOODS AUTHORISATION (RGA) FORM An RGA is required before service / repair can commence(Office Use Only) RGAnumber:Company: .................................................................................................................................................................................................

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How to fill out return goods authorization request

01

Contact the customer service team of the company from which you purchased the goods.

02

Provide them with your order number, purchase date, and reason for wanting to return the item.

03

Follow their instructions on how to package and ship the item back to them.

04

Include any necessary documentation, such as a copy of your original receipt or invoice, with the return shipment.

05

Wait for confirmation from the company that they have received your return and processed your request.

Who needs return goods authorization request?

01

Customers who have purchased goods and wish to return them for a refund or exchange.

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What is return goods authorization request?

A return goods authorization request is a formal request made by a seller or buyer to obtain permission to return goods that have been previously purchased, due to reasons such as defects, incorrect items, or other agreed-upon conditions.

Who is required to file return goods authorization request?

Typically, the buyer or recipient of the goods is required to file a return goods authorization request to seek permission from the seller before returning any items.

How to fill out return goods authorization request?

To fill out a return goods authorization request, provide necessary details such as order number, item descriptions, reason for return, condition of the goods, and your contact information. Ensure to follow any specific guidelines provided by the seller.

What is the purpose of return goods authorization request?

The purpose of a return goods authorization request is to streamline the process of returning goods by ensuring proper documentation and approval from the seller, which helps in managing inventory and processing refunds or exchanges.

What information must be reported on return goods authorization request?

Information that must be reported includes the buyer's contact details, order number, item details (including SKU or model), reason for return, and any relevant documentation or evidence (like photos) of the goods if necessary.

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