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IN THE OFFICE OF THE OMBUD FOR FINANCIAL SERVICES PROVIDERS PRETORIA Case Number: FAIS 03323/1314/ KZN 1In the matter between DEBBIE GIRONIComplainantand MIDCOAST FINANCIAL SERVICES (PTY) LTD BRUCE
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Gather all necessary documents such as financial statements, contracts, correspondence, and any other relevant information.
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The Financial Services Ombudsman (FINSOM) is an independent body that resolves complaints and disputes between consumers and financial service providers, ensuring fair treatment and accountability within the financial services sector.
Financial service providers operating within the jurisdiction where FINSOM is established are required to file with the Financial Services Ombudsman.
To fill out the FINSOM form, provide your personal and contact information, details of the financial service provider, a description of your complaint, and any supporting documentation. Ensure accuracy and completeness before submission.
The purpose of FINSOM is to provide an impartial platform for resolving disputes between consumers and financial service providers, promoting transparency and accountability in the financial services industry.
The report must include the complainant's details, the financial service provider's information, a detailed description of the complaint, the resolution sought, and any related correspondence or evidence.
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